However, do your research before you buy! Make sure the seller your buying from has made multiple sales, ask for actual pictures of what you wish to order, most of photos on app are stock photos from internet. Legit sellers will send you actual photos of items. I always place my reviews stating they are real. And make sure reviews have photos before you decide to purchase.
There is no fast shipping from China! Expect at least 3 weeks to month to receive! That is considered fast. I have been a customer on this app for probably 3 years. I had no issues at first and then covid happened and I moved unexpectedly and somehow I never got 4 items. Defiantly no ones fault just crazy times. Granted I do my research. Once I find something I like or if I came looking for something specific I will look for seller with the most sales and positive feedback.
I will not purchase for a seller with less than sales but prefer over The one thing negative I will say is when I have had issues something the communication between my self and the seller is Difficult because the language barrier and also because how things are Done in the US as far as shipping compared to overseas is a lot different. But nothing ever Going to be perfect when you operate on such a large scale like DHgate.
DHgate is a fantastic E-commerce Store I have been using DHgate for a few years and have had a couple snags Here I will brake down the ins AND outs of how to come out ahead and be a winner. Rule 1. Know the product you want to buy and do your research on it. Rule 2. And that just about wraps it up. Ask sellers to send you actual photos of the product before you buy as well. The cheaper the repro the cheaper the materials the more expensive the repro the better the materials.
Have fun and be smart. Know the game play the game Follow these rules and guidelines and you should be just fine The developer, DHgate. The following data may be used to track you across apps and websites owned by other companies:. They do not sell their own merchandise and they have extensive safeguards to prevent fraud.
DHGate will hold the funds for your purchase until your order is completely received. If you deal directly with the seller, you will not be protected. DHGate has a poor reputation online because buyers often have unrealistic expectations for quality.
For example, when you buy a product from a department store in the United States, every product sold goes through a rigorous quality control process. Sellers on DHGate however, are often just trying to offload excess product at a major discount. As mentioned earlier, DHGate is not a great place to find wholesale suppliers for your ecommerce store.
However, there are many great products and deals to be had on DHGate. You just have to understand the right way to shop on the platform. Here is a step by step guide on how to make your first purchase from DHGate safely and how to mitigate your risks. Remember, in order to qualify for buyer protection, you must conduct all transactions through DHGate directly.
Then, type a product into the search bar and start shopping. In general, I only read the negative reviews and skip the positive ones. You should also pay attention to the quality of their home page. In the example below, this seller did not even bother to add their logo or change their splash page from the default.
Most professional sellers specialize in a specific product category and are experts in their niche. For example, the seller in the photo above specializes in cell phone accessories. But if you see a seller that sells a bunch of random products in their store, it usually means that they are just buying whatever junk they can find at a great deal.
If you can find a seller with a local warehouse , not only will shipping be cheap or free , but it also means the seller sells a high volume of product and is likely more reliable. In the example below, shipping for this product is free but will take 2 months for delivery. DHGate accepts many different forms of credit card payments but Paypal is notably missing.
In general, you should pay by credit card over a bank transfer so you can build up points and mileage for your card. And by using a credit card, you are doubly protected from fraud. There is no risk. From there, you must wait for the seller to reply. However, the seller has the option to reject the refund and ship out the package before the shipping deadline.
As a result, if you are thinking about cancelling your order, make sure you do it within 2 hours! As soon as you receive your DHGate order, you must inspect it for quality immediately. Make sure you examine your goods very closely and take action right away if you are shipped a piece of junk.
In the event that you are not satisfied with your order, you must act within a certain timeframe in order to get your money back. But to play it safe, you should contact the seller immediately if there are any problems with your order. If the seller does not reply within the Buyer Protection window, you can apply for a refund by opening a dispute. For example, you might find Gucci bags, Ferragamo shoes, Nike products and more! In fact, your products can be seized in customs and you may face criminal prosecution.
You should also be wary of re-selling any product that involves the safety of the customer. For example, I would avoid selling bicycle helmets or any product that could result in bodily harm or injury. Remember, the quality standards of the sellers on DHGate may not match the standards of your home country. Listing photos also may not be representative of the actual product sold because sellers copy images from legitimate sellers on a regular basis.
The only way to tell the quality of a product is to buy a single item first before placing a bulk order.
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